Posted 11th August

'Poor ethics' costing UK businesses 'billions'

By KBBDaily on 11th August 2017 - 10:38am

A recent survey by waste management firm has found that 90% of UK businesses are “losing out on billions due to poor ethics”, with British shoppers becoming pickier about their shopping habits and taking more into consideration than just the products on offer.

The survey – which questioned more than 2,000 people – found that 90% of consumers “always take a business's accreditation and record into account” for things like tax, staff morale and environmental issues.

Consumers are drawn to businesses that “proudly display” certifications, the survey found, with 75% of those questioned saying they wanted to see “indications” that a company they were considering using was taking care of the planet.

“What we’re finding is that customers are becoming more and more discerning with the growing amount of choice they have and are aware of bad business practice too,” said spokesperson Mark Hall.

“It’s not just your products or services they’re buying into, but your business ethos as well, so it’s now more important than ever to get and display your credentials. As a business you need to be constantly telling potential customers who you are, and proving that you’re one of the good guys, to inspire that loyalty.”

Related articles

70% of Brits 'unprepared' for winter home emergency

Posted Friday |

Boiler breakdowns are the biggest household emergency that Brits are least prepared for during winter

ek&bbusiness Awards & Review 2017: highlights video

Posted Friday |

Relive the magic of the festive extravaganza of the year

Wren Kitchens launches virtual reality experience

Posted Friday |

The technology is available in four showrooms and will be launching in a further four next year

CIH holds Suppliers' Lunch and presents two supplier awards

Posted Friday |

'We have a clear vision going forward to become a true omni-channel buying/retail group', chairman Robin Millwood said

in the spotlight

Join the UK's leading kitchen and bathroom buying group

most read

Headlam Group buys flooring supplier Domus for £35.4m