Posted 23rd November

Homebase revealed as having worst online store

By KBBDaily on 23rd November 2017 - 15:28pm

A new survey by consumer group Which? has uncovered the best and worst online shops as rated by more than 10,000 members of the public, with Homebase falling at the bottom of the list of 100 companies, while came in at third place.

Lakeland, Toolstation, Appliances Direct and John Lewis all made the top 10 highest rated online stores alongside AO, while – the website for B&Q – fell into the bottom 10 alongside Homebase.

“We can still see a big gap between the top and bottom of the table, with people generally rating the top online shops better for their prices and range of products,” said Which? magazine editor-in-chief Richard Headland.

“Consumers are expected to spend millions online during Black Friday this year, so we encourage shoppers to do their research and pick their deals – and where to buy – with care.”

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