Posted 23rd November

Homebase revealed as having worst online store

By KBBDaily on 23rd November 2017 - 15:28pm

A new survey by consumer group Which? has uncovered the best and worst online shops as rated by more than 10,000 members of the public, with Homebase falling at the bottom of the list of 100 companies, while AO.com came in at third place.

Lakeland, Toolstation, Appliances Direct and John Lewis all made the top 10 highest rated online stores alongside AO, while DIY.com – the website for B&Q – fell into the bottom 10 alongside Homebase.

“We can still see a big gap between the top and bottom of the table, with people generally rating the top online shops better for their prices and range of products,” said Which? magazine editor-in-chief Richard Headland.

“Consumers are expected to spend millions online during Black Friday this year, so we encourage shoppers to do their research and pick their deals – and where to buy – with care.”


Related articles

70% of Brits 'unprepared' for winter home emergency

Posted Friday |

Boiler breakdowns are the biggest household emergency that Brits are least prepared for during winter

ek&bbusiness Awards & Review 2017: highlights video

Posted Friday |

Relive the magic of the festive extravaganza of the year

Wren Kitchens launches virtual reality experience

Posted Friday |

The technology is available in four showrooms and will be launching in a further four next year

CIH holds Suppliers' Lunch and presents two supplier awards

Posted Friday |

'We have a clear vision going forward to become a true omni-channel buying/retail group', chairman Robin Millwood said


in the spotlight

Join the UK's leading kitchen and bathroom buying group

most read

Headlam Group buys flooring supplier Domus for £35.4m