Posted 31st Mar 2016

Wren Living fined £12,000

By KBBDaily on 31st March 2016 - 12:40pm
Kitchens

Wren Living has been fined £12,000 by a court after pleading guilty to “two contraventions of the Unfair Trading Regulations 2008, Regulation 9 and the European Communities Act 1972 Section 2(2)”, according to a spokesperson for Aberdeen's sheriff court.

According to reports, the company misled customers on kitchen prices, which resulted in Trading Standards officers launching an investigation following a tip-off regarding customers paying more than was advertised at the group's Beach Boulevard Retail Park store.

Regulation 9 of the Unfair Trading Regulations 2008 states: “A trader is guilty of an offence if he engages in a commercial practice which is a misleading action under regulation 5 otherwise than by reason of the commercial practice satisfying the condition in regulation 5(3)(b).” Regulation 5 of the legislation relates to 'Misleading actions'.

“Due to an administrative error, incorrect point of sale was delivered to and displayed in our Aberdeen showroom on 26th November 2014,” Wren Living said in a statement provided to KBBDaily.com.

“The company was made aware of the error on 27th November 2014 and immediately removed all erroneous point of sale. The company has since implemented alternative procedures to ensure that such an administrative error cannot occur in the future.”


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