Posted 26th Jun 2018

Brits ‘baffled’ by settings on appliances, says survey

26th June 2018 - 10:17am
kitchen, centrica hive, survey, dishwasher, washing machine, fridge, consumer, technology, kbb, kbbdaily

A new survey by Centrica Hive has fund that “millions” of Brits are “baffled by the number of buttons, symbols and switches” on their appliances, which eight in 10 admitting to a “trial and error” approach when it comes to using them.

A sixth of UK adults said they don’t know which way to turn the dial in their fridge to change the temperature, while more than a third stick to the same cycle on their dishwashers.

On average, Brits use just two settings a month on their dishwashers and “understand less than half of the functions available to them”.

A “large percentage” of those questioned said they “don’t have the time” to read instructions, while more than a third “can’t be bothered” to try different settings or options.

More than 80% said they wish technology was “easier to understand”, with 70% noting that manufacturers “could do more” to make products easier to understand.

Related articles

New bathroom showroom opens in Banbury

Posted 22nd Nov 2018 |

The majority of the new space is dedicated to working displays of Artize, the luxury bathroom range by Jaquar

Abode appoints new customer service team leader

Posted 21st Nov 2018 |

Danny Atkinson has worked at Abode for eight years

Ikea to cut 7,500 jobs in 'business transformation’

Posted 21st Nov 2018 |

The potential redundancies include 350 jobs in the UK and Ireland, the furniture giant said

Kingfisher sees drop in B&Q sales in Q3 2018

Posted 21st Nov 2018 |

The group noted that the closure of B&Q’s installation service earlier this year has affected sales

in the spotlight

2020 Fusion

popular articles

Kohler and West One Bathrooms part in Clerkenwell

Moores appoints new Business Development Director