Posted 7th January

Franke unveils area service technician team

7th January 2019 - 07:00am
kitchen, franke, service, area, team, repair, tap, waste disposal unit, hood, kbb, kbbdaily

Franke has launched a new UK-wide repair team for its boiling water taps, hoods and waste disposal units – both in and out of warranty – as part of its consumer care department.

The company has unveiled a new vehicle fleet featuring its ‘Make it Wonderful’ illustrations and branding, with the area service technicians wearing branded Franke uniforms and carrying official company ID.

“Franke products are built to last using the finest quality materials and state-of-the-art manufacturing techniques but we accept that from time-to-time, things may go wrong,” said Franke UK managing director Neil Clark.

“That’s why we are one of the first sink and tap manufacturers to provide a repair service for boiling water taps, hoods and WDUs with a dedicated team that are out in the field. It’s an important point of differentiation from other brands.”

He added: “The boiling water tap category is still relatively new, so we particularly want to support customers with all Franke Minerva 3- and 4-in-1 taps and Omni 2- and 4-in-1 models if they experience any issues after installation, including replacing the tap in the unlikely event of a manufacturing defect.”

Related articles

Virtual Worlds bolsters kitchen cataloguing team

Posted today - 15:40pm |

Luke Woodford, Lawrence Prior and Tim Martin have joined as catalogue developers and junior cataloguer

Sirius holds ninth VIP international conference

Posted today - 15:15pm |

The buying group called the event its ‘biggest yet’ with 87 member delegates in attendance

Gaggenau continues partnership with Le Manoir aux Quat’Saisons

Posted today - 10:27am |

The company has provided its vacuum drawers for the Oxfordshire cookery school

Indesit boosts #DoItTogether campaign with Ariel promotion

Posted today - 08:00am |

Consumers will get a four-month free supply of Ariel 3in1 pods with the purchase of selected washing machines and washer dryers

in the spotlight

InSinkErator® Neotank

popular articles

Private equity firm TPG looking to sell

Wickes names David Wood as its new CEO