Posted 7th August

Three quarters of Brits don’t fix repairable household appliances

7th August 2019 - 10:23am
kitchen, appliance, espares, repair, kbb, kbbdaily

A new survey by online spare parts retailer eSpares has found that more than 75% of UK householders don’t attempt to fix “perfectly repairable” appliances themselves, preferring to throw away broken appliances and replace them with new models.

The survey – which questioned 5,000 UK residents – also found that only one in five respondents believe that manufacturers “make it easy to fix broken appliances”. The main motivation for consumers buying a replacement appliance instead of repairing a broken one was ease, eSpares said.

There is also a widespread perception that fixing appliances was “not cost-effective”, eSpares added. The company has launched its #FixFirst campaign, providing homeowners with “comprehensive information on how to fix appliances and save money”.

“Our findings indicate that real change is needed to encourage more repairs,” said eSpares brand head Ad Casey. “This change can only be made if the support is there to give customers the confidence and knowledge to fix repairable appliances.

“These responses are concerning – not only because of the huge amount of money wasted every year – but due to the number of easily repairable appliances that, when discarded, go to waste,” Casey added. “If we fixed just an extra 10% of those appliances, we could stop an estimated 100,000 tonnes from being thrown away.”


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