Posted 18th October

Lakes expands customer and sales support team

18th October 2019 - 15:15pm
Lakes, showering spaces manufacturer, customer support team, sales support team, packaging, plastic-free packaging, kbb, kbbdaily,

Lakes, the showering spaces manufacturer, has expanded its customer and sales support team. Lakes, who were recently shortlisted for a packaging awad, will see Olga Bloore join the team as Sales Admin Manager, while Angela Bruton will take on the role of Customer Services Administrator.

Craig Smith, an existing member of staff, has also moved to a new position of Customer Service Assistant. This follows his 10 years of in experience Lakes’ warehouse. “Working in the warehouse helped me develop strong product knowledge, which is particularly useful in my new customer service role when talking to our stockists” explained Smith. “Because I was responsible for deliveries, I met many customers along the way. This has proven very beneficial due to the relationships I formed.”

Bloore, who will oversee the whole sales team, also said: “I’m really proud to be part of a company that values their customers’ opinion.”

“This has resulted in Lakes’ excellent reputation for customer service and support such as its no-quibble lifetime guarantee as standard. Lakes’ personal touch and attention to detail on everything really makes the company stand out.”

Lakes’ Sales & Marketing Director Mike Tattam, also added: “Our business is renowned for our excellent and reliable service, and this is thanks to the skills, expertise and commitment of our staff. Both Olga and Angela are great assets to Lakes’ team and we’re also very lucky to have many dedicated employees like Craig. His experience from working in different areas of the business is invaluable. I’m confident they will all do extremely well in their new roles.”

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