After almost four months of enforced closure following the UK’s descent into lockdown, the Hansgrohe Group has confirmed the re-opening of its showroom in Clerkenwell.
The Water Studio, home to the group’s leading bathroom brands AXOR and hansgrohe, is now open by appointment only for B2B customers.
Following government guidance, the showroom will operate with necessary Covid-19 precautions in place, including a maximum of two persons on site at one time, correct PPE, a one- way system and relevant social distancing procedures.
In a statement, Hansgrohe said that working water displays will be available to reflect ‘the importance of touching products to see how they feel and operate’. These displays will be wiped down after every visitor and the showroom will be deep cleaned each evening.
The capacity within the showroom will be closely managed by staff, and appointments will be in pre-booked slots from Monday to Friday between 10:30-15:00, with no walk-ins or overlapping visits allowed. Each visit will be booked via their respective sales team contact, with each visitor required to complete a Covid-19 self-declaration form prior to their arrival.
Jay Phillips, Managing Director of Hansgrohe UK & Ireland, said: ‘The safety of our colleagues, customers and those within the industry, remains our first priority.
‘We are excited to reopen The Water Studio and have put in place measures to ensure safety and wellbeing isn’t compromised; this includes the introduction of virtual services, which will help us to meet the demands of this new way of life.’
Hansgrohe is also investing in virtual technology by offering virtual showroom tours for prospective visitors who can not, or would prefer not to, visit in person. The launch date for this service has not yet been announced/