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Survey shows what makes consumers tick when buying a new kitchen

Steve Tough

Masterclass Kitchens commercial sales director Steve Tough on the importance of long-lasting kitchen design in a nation that only updates their kitchens every decade

The changing face of consumer engagement

Gareth Griffiths

Heritage Bathrooms general manager Gareth Griffiths on how the bathroom industry can think differently about advertising and brand identity to influence purchasing decisions

Should I build my own website/app?

Rosie Akenhead

Yelp's Rosie Akenhead explores whether or not businesses need a website or app to thrive

The quiet evolution of the ‘technie tradesman’

Matt Earle

Robert Lee director Matt Earle says e-tools and cloud-based apps are allowing trades to differentiate from competition

We’re using less energy – wonderful news!

Yvonne Orgill

Highly efficient bathroom products are making an impact, says European Water Label director Yvonne Orgill

Agility is key

BMA CEO Yvonne Orgill says agility is an essential ingredient when improving business

Lighting the future

Michael Linsky

Sensio MD Michael Linsky explains the importance of LED lights

How are people searching for kitchen and bathroom retailers?

Rosie Akenhead

Yelp's Rosie Akenhead shares tips on getting your business found online

Making effective use of giveaways at exhibition stands

Richard Edwards

Richard Edwards, of Quatreus, says businesses should align freebies with key objectives

Why consumers must be independent minded to get the kitchen of their dreams

Bill Miller

KBBG MD Bill Miller explains why independent retailers stand out from nationals

Marketing is the lifeblood of our industry

BMA CEO Yvonne Orgill says efficient and effective marketing is 'crucial to our future'

Retailers are bonkers not to sell bedrooms

Graham Jones

Mereway Group sales and marketing director Graham Jones explains the benefits of adding bedrooms to showrooms

Showrooming could be an opportunity for retailers

Gareth Griffiths

Heritage Bathrooms general manager Gareth Griffiths says specialists can convert the sale in store

Industry conferences are a good way to spend your time

Graham Hayden

Former KBSA CEO Graham Hayden explains the benefits of attending events

Why lead times are key

Matt Earle

Robert Lee director Matt Earle stresses the importance of distributors delivering a speedy service

in the spotlight

Britannia Life – the exclusive club for new customers

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