PJH said that visitors, orders and revenue generated through the ordering and account management platform have all increased year-on-year since its launch, adding that Partners Portal has “exceeded all business expectations”.
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The company noted that the back-end of the website needed replacing to allow for a customer-demanded boost in speed, as well as new features, which are set to be launched throughout 2019 based on customer feedback.
“PJH Partners Portal was designed with customers for customers and since its launch we have added new functionality such as Kitchen Order Pad and ‘Live Chat’,” said PJH multi-channel marketing manager Sally Hough.
“But to keep pace with its growing use and allow for the addition of new features and functions, now and in the future, it needed completely rebuilding. The new platform is now quicker to search, browse and order products, which all equates to a much-improved user experience.”