Precision Stone, the solid worktop specialists in the UK, has invested in a new Customer Contact Centre, where it will host in-depth product training sessions for its retail partners. The new centre, which includes a showroom and training site, is situated at the company’s new premises in Warwickshire.
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Sam Hotten, Managing Director, Precision Stone explains: “We are unique in the industry with our new Customer Contact Centre and are very proud of our recently opened showroom where we are able to train our retailers and their staff. In addition, we extend the use of our facilities to our trade partners and have the capacity to welcome our retailers’ customers, introducing them to all the incredible surfaces available for their new kitchen, bathroom, or anywhere in the home that requires a stylish and contemporary surface.”
“We are passionate about raising the standard in the industry. We pride ourselves on delivering service excellence, across the entire company, and the Customer Contact Centre is the hub to ensure the ultimate in co-ordination for our trade partners,” added Hotten.